Privacy Policy

1. Introduction

Welcome to our website. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you how we process your personal data when you visit our website, and your privacy rights and how the law protects you.

2. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy is intended to inform you how we collect and process your personal data through your use of this website, including any data you may provide when you register with us, purchase products or services, or participate in surveys through this website.

This website is not intended for children, and we do not intentionally collect data related to children.

Controller

Hongyuan Gas Technology Co., Ltd. is the controller and responsible party for your personal data (hereinafter referred to as "we", "our", or "our company") under this privacy policy.

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us via the following means:

3. The Data We Collect About You

Personal data or personal information is any information that can identify a person. It does not include data that has been deleted (anonymous data).

We may collect, use, store, and transmit different types of personal data about you, which we categorize as follows:

• Identity Data includes your name, username, or similar identifiers.
• Contact Data includes your billing address, delivery address, email address, and phone number.
• Technical Data includes your internet protocol (IP) address, login data, browser type and version, time zone setting, location, browser plug-in type and version, operating system and platform, and other technology on the device you use to access our website.
• Usage Data includes information about how you use our website, products, and services.
• Marketing and Communication Data includes your preferences for receiving marketing information from us and third parties, and your communication preferences.

4. How We Collect Your Personal Data

We collect data from you in different ways, including through:

Direct Interaction

You can provide your identity and contact data to us by filling out forms or by contacting us through postal mail, phone, email, or other means.

Automated Technologies or Interaction

When you interact with our website, we may automatically collect technical data about your device, browsing actions, and patterns. We collect this personal data through the use of cookies, server logs, and other similar technologies.

Third Parties or Public Sources

We may receive personal data about you from various third parties, including:

• Technical data from providers of analytics services, such as Google.
• Contact, financial, and transaction data from technical, payment, and delivery service providers.

5. Cookies and Tracking Technologies

What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow websites to recognize your device and remember whether you have visited the website before.

Our Use of Cookies

We use cookies from our customer relationship management (CRM) platform to help us understand how visitors use our website. These cookies collect information such as:

• How you reached our website
• Which pages you visit
• How long you stay on each page
• What you click on in our website
• When you return to our website

These cookies may be stored on your device for up to two years, but some may be deleted sooner.

Your Cookie Choices

You can set your browser to reject all or some browser cookies, or to alert you when cookies are being set on a website. If you disable or reject cookies, please note that some parts of this website may not be accessible or function properly.

6. How We Use Your Personal Data

We will only use your personal data where we have a legal basis to do so. In the most common cases, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests or fundamental rights do not override these interests.
• Where we need to comply with a legal obligation.

The Purposes for Which We Use Your Personal Data

7. Disclosure of Your Personal Data

We may share your personal data with the following parties for the purposes set out in the table above:

• Service providers providing IT and system management services.
• Professional advisors, including lawyers, bankers, auditors, and insurance companies.
• Regulatory authorities and other authorities in certain cases where reporting of processing activities is required.
• Third parties we may choose to sell, transfer, or merge with our business or parts of our business, or to acquire other businesses or merge with them. If our business changes hands, the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to process it only for specified purposes and in accordance with our instructions. We do not allow our third-party service providers to use your personal data for their own purposes, only to process your personal data for the specified purposes and in accordance with our instructions.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed, altered, or disclosed in an unauthorized manner. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data in accordance with our instructions and are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breaches and will notify you and any applicable regulatory authorities where we are legally required to do so.

9. Data Retention

We will only retain your personal data for as long as necessary to achieve the purposes for which we collected it, including to meet any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal data for longer periods in the event of a complaint or if we reasonably believe that litigation may arise in relation to our relationship with you.

To determine the appropriate retention period for personal data, we will consider the amount, nature, and sensitivity of the personal data, the potential risk of unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

10. Your Legal Rights

In certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include:

• The right to access your personal data.
• The right to correct your personal data.
• The right to delete your personal data.
• The right to object to the processing of your personal data.
• The right to restrict the processing of your personal data.
• The right to transfer your personal data.
• The right to withdraw consent.

You are not required to pay a fee to access your personal data (or exercise any other rights). However, if your request is manifestly unfounded, repetitive, or excessive, we may charge a reasonable fee. Alternatively, in these circumstances, we may refuse to comply with your request.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

12. Third-Party Links

This website may contain links to third-party websites, plug-ins, and applications. Clicking these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites, and we are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of each website you visit.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us via the following means: